© 2025 WGLT
A public service of Illinois State University
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Bloomington offers low-income residents help adjusting to higher water rates

Water shoots out of a shower head
Jenny Kane
/
AP
A new City of Bloomington webpage offers information on financial assistance programs, installment plans, and other resources available to help those in need.

The City of Bloomington has launched a new webpage to help low-income residents if they’re struggling to afford the increased water rates that recently went into effect.

Bloomington’s water rates increased 33% as of May 1, and they’ll jump another 33% in May 2025 and May 2026. The city says those hikes are necessary to catch up with inflation and because it hadn’t increased water rates since 2011. That new revenue will help fund improvements such as the mandatory replacement of lead lines, upgrades to the city’s water treatment plant, and the overhaul of aging water infrastructure. 

“Water is an invaluable resource,” City Manager Jeff Jurgens said in a statement. “It’s essential for the well-being of our residents and the sustainability of our community. The investments we’re making now are vital for securing a reliable and safe water supply for generations to come.” 

The new webpage includes resources to help low-income residents, including information about the city’s own discount program, installment plans, and links to community groups that provide utility assistance.

Ryan Denham is the digital content director for WGLT.