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Scott talks with Mike Daisey, a former employee of Amazon.com who has produced a one-man show about his short career at Amazon. The show is called 21 Dog Years: Doing Time at Amazon.com. It can be seen in its entirety on the web at http://mikedaisey.com.

Scott talks with marketing director Pryce Boeye about the new "hold" message Budget Rent-A-Car has placed on it toll-free reservation line.

Toni Randolph reports from Boston that the city's public transit authority has launched a new customer service campaign. Now, commuters who are delayed by at least half an hour by late trains and buses earn free rides.

When the German capital was moved to Berlin, a home and office were needed to be built for the Chancellor. The plans were approved by Helmut Kohl, but his successor Gerhard Schroeder has hinted he finds the massive glass-and-steel structure too grand. And now the public is feeling the same way. NPR's Guy Raz reports.

Scott reads letters from listeners.

Host Lisa Simeone talks with NPR's national political correspondent Mara Liasson about the continuing controversy over the pardons and commutations announced by then-President Clinton.

NPR's senior news analyst Dan Schorr reviews the week's news.

Scott with some thoughts about the girl who was dismissed from the lead role in the musical Annie.

Scott speaks with the Math Guy, Keith Devlin, about the mathematics of knots. Knot theory has contributed enormously to both physics and, more recently, the understanding of DNA.

Last week we asked listeners to suggest items they use every day which are poorly designed or could use some improvement. We'll listen to some of the responses.