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The class action lawsuit accused the customer relations firm of exposing people’s personal information after a June 2021 discovery of a breach of Afni’s computer system.
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The lawsuits has been filed by former employees on behalf of themselves and other employees who may have been affected by a July 2021 data breach.
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An extensive record of complaints against Afni suggests many consumers are unappreciative of the company’s approach to settling old accounts. Afni views its role as a way of helping consumers clear up old debt.
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Afni said Friday it is investigating the origin of “suspicious activities” on its computer network this week, leading to a voluntarily shutdown for several days.