Studies show prisoners who stay connected with their families have lower recidivism.
Yet, the cost of keeping in touch is proving quite high for many. Prison phone call rates are unregulated. In Illinois, that's resulted in some hefty bills. Danielle Chynoweth of Urbana is with the Center for Media Justice, which has worked on this issue nationally.
"One third of families of the incarcerated went into debt to pay for phone calls and visits alone. These are people taking out loans to pay their phone calls," Chynoweth said.